13 Aug
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Standard Chartered Bank
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Chandigarh
13 Aug
Standard Chartered Bank
Chandigarh
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary • Manage and grow a portfolio of priority banking clients by delivering personalised relationship management, financial needs assessment and service excellence. • Drive sustainable revenue growth through deepening, cross-sell and acquisition while ensuring fair outcomes, conduct discipline and adherence to risk and compliance standards. • Act as a trusted point of contact for clients, coordinating with product, service, operations and branch teams to deliver seamless client solutions. Key Responsibilities Client Relationship Management and Portfolio Growth • Build, manage and deepen relationships with priority clients through regular engagement, needs-based conversations and high-quality service delivery. • Deliver agreed business outcomes across deposits, investments, wealth, lending and other eligible banking solutions in line with client suitability and Bank standards.
• Identify opportunities for acquisition, portfolio activation and cross-sell while maintaining strong client retention and satisfaction. • Work closely with product specialists, service teams, branch operations and other internal stakeholders to resolve client requirements promptly and effectively. Risk, Conduct and Operational Discipline • Ensure all client conversations, product recommendations and account activities are conducted in line with applicable policies, regulatory requirements and conduct standards. • Maintain accurate documentation, timely follow-ups and robust oversight of KYC, client due diligence, transaction monitoring and operational risk requirements. • Escalate service, compliance, fraud, complaint or risk issues promptly and support timely resolution to protect clients and the Bank. Motivations • Energised by building trusted long-term client relationships and creating
📌 principal relationship manager (Chandigarh)
🏢 Standard Chartered Bank
📍 Chandigarh