This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a versatile, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your role Step into the engine room of enterprise technology, where every decision you make can shape how a customer's systems perform today - and scale for tomorrow. You'll dive deep into complex infrastructure environments, solving challenging technical problems, designing seamless integrations and ensuring systems run reliably at every level. Your expertise across networks,
endpoints and mainframes, paired with a knack for logical problem-solving and clear documentation, will guide projects from concept to execution. Your solutions will make a real impact that customers notice and remember. In this role, you'll balance hands-on delivery with long-term strategic planning. From analyzing issues and testing solutions to automating processes and integrating across platforms, your work will touch every layer of IT infrastructure. You'll collaborate with Architects, Technicians and Project Managers, gaining broad exposure and continuous opportunities to grow your skills and influence. What you will do Analyze and Solve •Diagnose complex issues across servers, networks, cloud environments and systems to identify root causes •Recommend solutions that balance technical feasibility, timelines and customer priorities •Test, refine and automate processes to improve r