This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary Lead governance and oversight of partnerships in Collections, ensuring regulatory compliance, effective controls, risk management, and audit readiness. Drive partner performance governance and stakeholder engagement to maintain a robust and compliant collections ecosystem. Key Responsibilities Strategy Partnership Governance & Control Framework • Establish and maintain a robust governance framework for all collections partnerships (tie-ups, fintech partners, agencies). • Ensure adherence to regulatory, Group, and local policies, including outsourcing and conduct risk requirements. • Design and deploy control mechanisms, audits, and governance checkpoints across the partner lifecycle. • Drive standardization of governance practices across geographies and partners. Risk, Compliance & Audit Readiness • Ensure full compliance with RBI guidelines, internal audit requirements,



and outsourcing frameworks. • Lead partner governance reviews, internal audits, and regulatory inspections. • Identify emerging risks (operational, conduct, reputational) and implement mitigation plans proactively. • Maintain documentation and evidence for audit and regulatory validation. Partner Performance Oversight • Ensure partners are aligned to agreed strategy, segmentation, and treatment frameworks. • Define and monitor KPIs, SLAs, and scorecards for partners. Stakeholder & Partner Management • Act as the single point of accountability for governance • Engage with Business, Risk, Legal, Compliance, BRM and Audit teams for alignment and approvals. • Conduct regular governance forums with partners to review performance, controls, and issues. Business • Awareness and understanding of how large partners work and need to know the local regulations and governance framework broadly. Should be

📌 Manager, Partnership Management (Mumbai)
🏢 Standard Chartered Bank
📍 Mumbai