Job DescriptionRole: Associate Account Manager – Client Servicing
NCompany: LWYD Interactive LLP
NLocation: Bangalore
NJob Summary:
NWe are seeking an AccountManager to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 1-2 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.
NResponsibilities:
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- Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns. N
- Build and maintain strong relationships with clients to ensure their satisfaction with our products and service. N
- Demonstrate a solid understanding of AI tools and solutions, with the ability to take and manage AI-related briefs effectively. N
- Leverage prior experience in handling AI-driven projects or campaigns to ensure seamless execution and delivery. N
- Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns. N
- Monitor and analyse client feedback to identify areas for improvement and growth. N
- Assist in the preparation of client reports and presentations. N
- Stay up to date with industry trends and best practices in client servicing and account management. N
nRequirements:
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- Bachelor's degreein Business, Marketing, Communications, or a related field. N
- 1-2 years of experiencein a client-facing role, preferably in a marketing or advertising agency. N
- Excellent communicationand interpersonal skills, with the ability to build and maintain strong relationships with clients. N
- Strong understanding ofAI tools, platforms, and emerging technologies. N
- Prior experience handling AI-related briefs and AI-driven projects is required. N
- Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns