Job DescriptionJob Description – Patient Care Executive / CallerAbout Heights Plus NHeights Plus is a specialized Limb Lengthening Surgery & Rehabilitation Centre located in Gurugram, Haryana. We provide advanced treatment solutions for limb lengthening, leg length discrepancy, deformity correction, non-union fractures, and other complex orthopedic and reconstructive conditions.
NOur dedicated orthopedic team focuses on providing personalized consultations, comprehensive treatment plans, and structured post-surgical rehabilitation to ensure a secure and supportive patient journey.
Position NPatient Care Executive / Caller
Location NNoida Sector 4
Employment Type NFull-Time | On-Site
Experience NFresher – 0 to 1 Year
Educational Qualification NMinimum Graduation in anydiscipline
Salary NStarting Salary: ₹15,000 per month
NSalary may be revised based on performance, communication skills, and overall suitability for the role.
Job Responsibilities N
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- Handle inbound and outbound calls from prospective and existing patients. N




- Respond to inquiries regarding limb lengthening procedures, treatments, consultations, and rehabilitation services. N
- Explain basic information about our services in a clear, simple, and professional manner. N
- Follow up with leads generated through digital marketing campaigns, website inquiries, and other sources. N
- Understand patient requirements and collect accurate information during calls. N
- Schedule and confirm patient appointments in coordination with the clinical and administrative teams. N
- Maintain accurate records of calls, leads, patient inquiries, and follow-ups. N
- Regularly update lead and patient information in the company's CRM/database. N
- Coordinate with the internal team to ensure timely responses to patient inquiries. N
- Escalate medical, technical, or complex patient queries to the appropriate doctor or healthcare professional. N
- Maintain a polite, professional, and empathetic approach w

📌 Caller (Faridabad)
🏢 Heights Plus - Limb Lengthening Surgery and Rehabilitation Centre in India
📍 Faridabad