Job DescriptionThis walk-in is only for freshers (2025&2026) pass-outs
NResponsibilities:
N
- n
- Answers inquiriesby clarifying desired information;
researching, locating and providing information. N
- Determines requirementsby working with customers N
- Resolves problem by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problem N
- Fulfills request by clarifying desired information, completing transaction, forwarding request N
- Gross Sell / Outcalls to customers N
nCompetencies:
N
- n
- Transparent communication (English/Hindi);
vernacular advantage N
- Empathy, patience, problem solving N
- Attention to detail andprocess discipline N
- Basic Telephone Etiquettes and basic computer skills N
- Ability to write, read and speak English to suit business need N
- Agent should be able tocommunicate in English, Hindi N
- Decision Making, numerical ability & logical reasoning N
- Customer Focus and Being Attentive. N