Job DescriptionJob Description:
N
- n
- To address customer issues and resolve them in a timely and productive manner. N
- Interact with customerson various channels such as phone, and email and ensure that all customer concerns are being dealt with immediately. N
- Take ownership of customer issues. N
- Escalate unresolved issues to the appropriate internal teams. N
- Collect prompt and accurate feedback from customers. N
- Provide accurate, validand complete information using the right methods/tools. N
- Keep records of customer interactions, and call data. N
- Follow communication procedures, guidelines and policies. N

nCustomer Support Executive Requirements:
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- n
- Qualification: Minimum of graduation in any field. N
- Experience: 1 to 5 years. N




- Language Preference: English, Hindi, Kannada and any other regional language.(Tamil/Telugu) N
- Willing to work on rotational & night shifts. N
- Excellent interpersonaland written and oral communication skills. N
- Ability to work and support the team. N
- Computer proficiency. N
- Knowledge of conflict resolution techniques is preferable. N
- Téléphonique Étiquettes. N
- Ability to multitask, prioritize, and manage time effectively. N
- Work from the office. N

nIndustry: Health Care
NLocation: Malleshwaram(Bangalore)

📌 Customer Support Executive (Karnataka)
🏢 Tricog Health
📍 Karnataka