Job DescriptionAbout OK
NOK is building the futureof instant commerce by enabling quick, accurate, and reliable order fulfillment through technology-driven operations. The Dark Store Manager will be responsible for managing end-to-end warehouse and fulfillment operations while ensuring exceptional customer experience through operational excellence.
NKey Responsibilitie
nsOperations Managemen
N
- n
- tManage daily dark store operations including receiving, put-away, picking, packing, and dispatch N
- .Ensure timely order fulfillment and adherence to delivery SLAs N
- .Monitor order flow andoptimize operational efficiency N
- .Drive process improvements to enhance productivity and reduce operational bottlenecks N

n.Inventory & Quality Contro
N
- n
- lMaintain high inventory accuracy through cycle counts and audits N
- .Ensure proper stock rotation (FIFO/FEFO) and inventory hygiene N
- .Minimize shrinkage, damages, expiries, and stock discrepancies N
- .Monitor stock availability and coordinate replenishment requirements N

n.Team Leadershi
N
- n
- pLead,



train, andmanage store associates, pickers, and packers N
- .Prepare shift rosters and manpower plans N
- .Track team performanceand drive productivity improvements N
- .Foster a culture of accountability, ownership, and operational excellence N

n.Performance & Complianc
N
- n
- eTrack KPIs including order accuracy, fulfillment time, inventory accuracy, and productivity N
- .Ensure adherence to SOPs, safety standards, and compliance requirements N
- .Maintain cleanliness, security, and operational readiness of the dark store N
- .Prepare operational reports and share performance insights with leadership N

n.
n Requiremen
N
- n
- ts3–6 years of experience in warehouse, retail, quick commerce, logistics, or dark store operation N
- s.Experience managing teams in a fast-paced operational environmen N
- t.Strong understanding of inventory management and fulfillment processe N

📌 Dark Store (Karnataka)
🏢 OK App
📍 Karnataka