Job DescriptionMega-Walkin drive at HCLTech for Customer Service Representative (CSR) (Voice Process), on 14th July & 15th July 2026
NDate: 8th July & 9th July 20
N26Time: 10:00 AM to 1:00
NPMVenue: ETA 3, Sandhya Infoci
NtyETA- Techno Park, Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu 603103, Ind
Nia
n Contact Person: Suryapr
NiyaExperience: 1 to 4
NYrsShift: US Shift (Night Shi
Nft)Skill: Customer Service Representative (CSR) (Voice Proce
Nss)
n Job Sum
nmary
N 1.We are seeking a customer-focused and detail-oriented Customer Service Representative (CSR) to support our healthcare
Naccount. 2.The CSR will assist patients, healthcare providers, and insurance members by handling inquiries related to benefits, eligibility, claims, billing, appointments, and other healthcare
Nservices. 3.The ideal candidate possesses excellent communication skills, empathy, and the ability to maintain confidentiality while delivering exceptional custome
Nr ser
nvice.Key Responsibil
Nities:




N
- Handle inbound and outbound customer calls in a professional and cou
Nrteous
nmanner.
- Respond to inquiries regarding health insurance perks, coverage, eligibility, claims
N, and b
nilling.
- Assist members, patients, providers, and healthcare facilities with account-rel
Nated co
nncerns.
- Verify member information and accurately document customer interactions
Nin the
nsystem.
- Resolve customer issues efficiently while adhering to company policies and healthcar
Ne regul
nations.
- Escalate complex concerns to the appropriate department w
Nhen nec
nessary.
- Maintain confidentiality and protect sensitive customer information in compliance with heal
Nthcare
n Candidates welling for the Opportunity & Unable to attend Walkin interview please complete the Registration for
NvirtualInterviewHCLTech Customer Service Representative (CSR) (Voice Process) – Virtual

📌 Mega-Walkin Drive At Hcltech For Customer Service Representative (India)
🏢 HCLTech
📍 India