Meet the Team

Cisco's Customer Experience (CX) team is one of the company's fastest-growing groups, dedicated to creating outstanding digital experiences for our customers and partners wherever they interact with Cisco. The CX Platform is designed to meet the diverse needs of this team, utilizing cutting-edge technologies like advanced artificial intelligence to enhance customer success. We are at the forefront of using modern, cloud-based technologies that keep us flexible and responsive in a rapidly changing market. As leaders in our field, CX helps customers get the most value from their Cisco experience, ensuring quick and impactful results. We are committed to delivering high-quality work promptly, making informed decisions based on data, and maintaining transparency, all while taking responsibility and ownership of our actions.

Your Impact

You will use your technical expertise to support other Engineering Program Managers in driving end-to-end engineering planning and development across multiple cloud-based product and engineering teams. You will work in an agile setting,



collaborating with engineering product teams to plan requirements, develop timelines, identify and mitigate risks to software delivery, and drive technical tradeoffs in collaboration with cross-functional leaders across Cisco. You will drive process improvements and contribute to the development and implementation of best practices and standards. Identify opportunities to optimize program planning and development.

Collaborate with various teams, such as engineering, product management, operations, and marketing, to align project goals and ensure cohesive execution.
Identify potential risks and develop mitigation strategies to minimize impact on project timelines and deliverables.
Serve as a central point of contact for project updates and communications, ensuring stakeholders are informed of progress, challenges, and changes.
Oversee project budgets, ensuring financial resources are u

📌 Technical Program Manager (Bengaluru)
🏢 Cisco
📍 Bengaluru