About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Role Summary

Responsible for managing and supporting CDN, WAAP, DDoS, and web performance solutions, ensuring high availability, security, and optimal application performance.

Qualification And Relevant Experience

B.E./B.Tech. /MCA with at least 2 years of experience.

Key Responsibilities

Manage and troubleshoot CDN, WAAP, DNS, and DDoS protection services.
Configure caching, security policies, SSL/TLS certificates, and traffic-routing rules.
Monitor platform performance and resolve L2/L3 incidents within SLA timelines.
Perform change management, RCA, and service optimization activities.
Work closely with application, network,



and security teams during deployments and incidents.
Maintain operational documentation, SOPs, and automation scripts.

Required Skills

Hands-on experience with Akamai and/or Cloudflare platforms.
Solid knowledge of CDN, DDOS,DNS, HTTP/HTTPS, TCP/IP, SSL/TLS, and WAF/WAAP technologies.
Experience in DDoS mitigation and web application security.
Experience with ITSM tools such as ServiceNow or Jira.

Preferred Certifications

Akamai Certified Professional
Cloudflare Certifications
CCNA/CCNP
ITIL Foundation

Key Competencies

Strong troubleshooting and analytical skills.
Incident and change management experience.
Excellent communication and stakeholder management skills.
Ability to work in a 24x7 operations environment.

📌 Engineer - Captive Operations (India)
🏢 Tata Communications
📍 India