Position Purpose

Lead enterprise-wide Business Excellence initiatives by driving process transformation, AI adoption, Lean Six Sigma, project governance, digital enablement, and capability building to improve operational efficiency, customer experience, governance, and business performance across the organization.

Key Responsibilities

Business Excellence & Process Transformation
Lead enterprise process excellence initiatives through Lean Six Sigma, process re-engineering, and continuous improvement methodologies.
Design future-state operating models, SOPs, governance frameworks, and process controls to enhance operational efficiency, quality, and customer experience.
Drive process standardization, process maturity assessments, and operational excellence across business functions.
Strategic PMO & Transformation Governance
Manage the central transformation portfolio covering strategic, automation, analytics, and process improvement initiatives.
Establish project governance, monitor milestones, risks, dependencies, perks realization,



and provide executive-level portfolio reporting.
Facilitate cross-functional delivery and ensure successful implementation of transformation programs.
AI, Digital Transformation & Automation
Drive enterprise AI adoption by identifying business use cases, establishing governance, and promoting responsible AI practices.
Lead automation and analytics initiatives leveraging Microsoft Power Platform, Copilot, Power BI, Power Automate, Power Apps, and other approved technologies.
Enable data-driven decision-making through digital dashboards, workflow automation, and intelligent reporting solutions.
Quality Governance & Compliance
Strengthen enterprise quality systems through robust process documentation, SOP governance, audit readiness, and control frameworks.
Partner with Risk, Compliance, Audit, Technology, and Business teams to embed governance and regulatory compliance into operational processes.
Support ISO and Business Excellence fra

📌 Team Lead (India)
🏢 Aditya Birla Capital
📍 India