Job Title

Manager, Product Quality

Job Summary

Leads a global team responsible for executing scalable product quality activities across design quality and customer quality. The role ensures high-quality, compliant, and effective delivery of verification and validation activities, distributed product quality management, complaint intake, and quality data insights.

Key Responsibilities

Under Minimal Supervision, General Direction, And In Accordance With Applicable Government Laws, Regulations, And ASP Policies, Procedures, And Guidelines, This Position Shall

Lead, coach, and develop a team of product quality professionals to deliver high-quality execution across design and customer quality workstreams.
Manage software verification and validation (V&V;) execution, ensuring compliant, complete, and scalable delivery aligned to design controls and product lifecycle requirements.
Manage complaint intake, support APAC complaint investigations, ensuring quality, timeliness, and escalation of emerging product risks.




Own the end-to-end product quality lifecycle for distributed products.
Develop and maintain product quality dashboards and reporting to enable data-driven decision making and visibility of product performance and risk signals.
Implement scalable operating mechanisms, including standard work, automation, risk-based work tiering, and structured QMS workshop/Kaizen activities to improve efficiency, strengthen compliance, and reduce the cost of poor quality.
Ensure compliance with quality system requirements and regulatory expectations, maintaining audit readiness and robust documentation practices.
Collaborate globally and cross-functionally with RAQA, R&D;, IT, Operations, Manufacturing, Supplier Quality, and regional teams to ensure clear interfaces, effective handoffs, alignment on quality priorities, and sustained execution of improvement initiatives.

Education And Experience Requirements

Bachelor’s degree (or equivalent experience) in Engineering, Quality

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