Role Summary
Tradeila runs a high-volume, WhatsApp-first B2B sales funnel across luggage, bags, sanitaryware, and hardware categories. We need a telecaller who has actually worked the phones for a B2B lead marketplace — JustDial or IndiaMART experience specifically — and knows how to qualify a low-trust cold lead, keep them engaged, and hand off a warm, sales-ready prospect fast.
Key Responsibilities
Call and qualify inbound leads generated via IndiaMART, JustDial, Tradeila's website, and WhatsApp broadcasts.
Run structured qualification calls — buyer intent, order quantity, product category, budget, and location — before handing off to sales representatives.
Handle high call volumes daily (60–100+ dials) with consistent script discipline and tone.
Build initial trust with skeptical,
price-sensitive B2B buyers who are used to being cold-called by multiple suppliers — separate serious buyers from tire-kickers quickly.
Follow up on unresponsive leads via call and WhatsApp on a defined cadence until qualified or disqualified.
Log every call outcome, lead status, and next action in Zoho CRM in real time — no lead sits unrecorded.
Coordinate handoff of qualified leads to the relevant category sales representative (bags/luggage or sanitaryware/hardware) with complete context.
Meet daily/weekly call and qualified-lead targets.
Escalate recurring objections or lead-quality issues to the Sales Manager to improve targeting.
Requirements
1.5+ years of telecalling experience specifically at JustDial, IndiaMART, or a comparable B2B lead-generation/marketplace platform — this experience is mandatory, not a nice-to-have.
Proven ability to handle high call volumes daily with consistent lead qualification quality.
Comfortable working WhatsApp as a primary follow-up channel alongside calls.
Explicit, confident spoken