Experience: 0–2 years
Education: Any degree
Location: 7th floor, Qube Software Park, 133/2, IncuSpaze, Outer Ring Rd, behind Embassy TechVillage, Bhoganhalli, Bengaluru, Karnataka 560103
Employment Type: Full time

This role is for AyurCall, an online Ayurveda e-commerce platform by INDHEAL Solutions Pvt. Ltd.

Role Objective

Responsible for providing end-to-end customer support, ensuring a positive customer experience across calls, WhatsApp, and support tickets.

Key Responsibilities

Call customers who have abandoned carts and encourage order completion.
Call customers after delivery to collect feedback and resolve any issues.
Handle WhatsApp inquiries and respond promptly to customer messages.
Manage and resolve help desk/support tickets efficiently.

Skills & Qualifications

Fluent in any two languages: English, Kannada, or Hindi.
Basic computer knowledge.
Positive attitude and customer-first mindset.
Ability to handle calls and chats with empathy and clarity.

📌 Customer Support Executive (Bengaluru)
🏢 INDHEAL
📍 Bengaluru