Qualification: Graduation

Experience: Minimum 1 Year

Location: Makarba -Ahmedabad

Open Position: 2

Job Description

Position: IT Support Engineer/Executive

Location: Makarba -Ahmedabad

Experience: 1 year & above

Industry: IT Support / Financial Services / Broking

Shift Time: Rotational Shifts

1st Shift 5:00 AM to 2:00 PM

2nd Shift 2:30 PM to 11:30 PM

Job Description
Ability to work on, Moneymaker (saral) Greek platform, XTS like BOD/EOD, Trouble shooting, API calls, collectively with multiple teams for smooth day to day operations.
Technical and Functional Support for API Products with respect to Trading issues and improvements. Handling issues with respect to TRADING application internal and external stack holder give support.
Exchange connectivity NSE,BSE,MCX, NCDX knowledge must require, Maintaining Reports/Sheets of the Requirements/Issues/Queries and working towards its closure within timelines.
Dynamically manage workload between team, drive and deliver on multiple priorities simultaneously.
Should have sound knowledge of STWT (Mobile) Like Money Maker,



Saral Mobile app, IBT (Web, Desktop EXE) Like: Saral Prime, Sol, Diet and client, Greek Client, XTS Client.
Should have valuable knowledge of CDSL and NSDL Applications.
Trouble shooting of Trading application desktop, web, mobile like Money maker Prime, Money maker solo, and Greek client, XTS
Attend all technical issues of staff on immediate basis and ensure resolution of the same
Responding effectively and timely to any problems
To Assign/Allocate of any software and hardware where necessary with senior approval
knowledge of Server OS and troubleshooting is required.
To providing operational support to seniors, maintenance and provisioning for systems hardware, software and other infrastructure.
Investigate and troubleshoot all issues related to IT infrastructure for internal teams or clients using telephone/emails etc.
Maintain operational, configuration, or other procedures. Performing regular update

📌 IT Support Engineer (Ahmedabad)
🏢 Kunvarji Group
📍 Ahmedabad