Assistant Manager (Pune)

Assistant Manager (Pune)

13 Aug
|
Wns Global Services
|
Pune

13 Aug

Wns Global Services

Pune

Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
'1. Knowledge of accounting payable, invoice processing, vendor master team handling experience has worked on SAP / COupa before




2.Highlights exceptions to the SLAs or any other performance metrics like Ageing Open items, Accuracy of task
3. Identify the process improvement areas and get it aligned with client
3. First level of escalation - Positive communication skills Verbal and written
4.SAP knowledge preferred5.Knowledge of Excel and Powerpoints
6. Exposure leading a team'1. Has process improvement acumen'
1.Knows the counterparts at client side and maintains a supportive and professional relationship with them
2. Maintains a communication channel to report regular issues and highlight the exceptions 'Prior Transition experience is preferred'
1. Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly
2. responds to any changes, alterations, customer requests and escalates as required
3. Solution oriented, effective communication with customers on issues raised, findings and proposed resolution.
4.. Is mindful of customer feedback, vo

📌 Assistant Manager (Pune)
🏢 Wns Global Services
📍 Pune

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