We are seeking a Senior Technical Specialist to join our Professional Services team supporting the implementation, configuration, and business analysis of our ConceptOne™ platform and advanced Identity & Access Management solutions. This role is ideal for a technically strong professional with expertise in SQL development, system configuration, business requirements gathering, and analysis. You will possess deep insurance domain knowledge and the ability to work directly with project teams to deliver scalable, compliant software configurations and data-driven solutions.
We count on your expertise to prevent defects and represent both technical and end-user perspectives, fostering a commitment to excellence within the dynamic Insurtech landscape. Your attention to detail, analytical capabilities, and team-oriented spirit are crucial for maintaining the highest quality standards in our software solutions.
In this role, you will design and develop custom forms, reports, and database logic that support complex insurance workflows. You will conduct business requirements analysis,
perform system configuration and customization, and implement advanced configurations. You will work closely with Business Analysts, Solution Architects, project managers, and client stakeholders to translate functional requirements into comprehensive technical solutions.
What will you do in this role?
Business Requirements Gathering & Analysis
Facilitate and elicit customer business requirements through workshops, interviews, and discovery sessions.
Analyze and document functional and non-functional requirements for complex insurance implementations.
Develop comprehensive documentation including business rules, use cases, and process flows.
Translate business needs into technical specifications and system design recommendations.
System Configuration and Customization
Participate in technical solution design and configuration for the ConceptOne™ platform.
Implement configurations and customizati
📌 Senior Technical Specialist (Coimbatore)
🏢 Sikich India
📍 Coimbatore
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