Role Overview:

BlitzenX Solutions is looking for a highly organized and proactive IT Resource Manager to oversee IT resource planning, project allocation, and operational efficiency. Reporting to the Vice President, this individual will play a critical role in managing IT staff assignments, optimizing resource utilization, and ensuring seamless project execution. This role requires strong expertise in IT resource planning, project management, and operational administration, along with excellent problem-solving and communication skills.

Key Responsibilities:

IT Resource & Project Management

Plan, manage, and execute IT projects using Agile and Scrum methodologies.
Conduct daily Scrum meetings, sprint planning, and retrospectives to ensure project progress.
Monitor project timelines, budgets, and deliverables to align with client requirements.
Collaborate with sales, recruitment, and client teams to allocate resources efficiently.

Bench Resource Management

Strategically manage bench resources to minimize idle time and optimize productivity.




Ensure timely allocation of bench resources to active client projects.
Maintain real-time dashboards for resource availability and utilization tracking.

Knowledge & IT Operations Management

Develop and maintain a centralized Knowledge Management System (KMS) for IT processes and documentation.
Oversee IT technical support coordination, ensuring quick resolution of hardware, software, and network issues.
Ensure adherence to IT security protocols, compliance standards, and best practices.

Reporting & Analytics

Generate real-time reports on resource allocation, project performance, and client satisfaction.
Use tools like Power BI and Excel for data analysis and visualization.
Provide performance insights and recommendations to senior leadership.

Recruitment & Client Engagement

Work closely with recruitment teams to fulfill IT staffing needs for client projects.
Build and maintain robust client relationships, ensuring resou

📌 IT Resource Manager (India)
🏢 BlitzenX
📍 India