An Application Manager will oversee all development, production support and maintenance activities for one or more applications under a Delivery Team. S/he will report to the Delivery Lead, have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support her/his application suite.

What you’ll be doing

What will your essential responsibilities include?

Provides vision and goals for team
Guides developers and support teams on product direction, project execution, issue resolution, and provide escalation framework via governance
Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs and risks
Difficulties requirements to ensure they are in alignment with product design and architecture
Work with business and information security to identify security risks and finding solutions, including risk acceptance




Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company
Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs
Work with Technical Architect in defining, analyzing, planning, measuring and improving product availability and continuity
Identify and prioritize proactive maintenance action items
Review and prioritize product defects
Identify and champion improvement opportunities
Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners
Implements SLA / KPI alignment across the full SDLC for each SOW / SLA
Maintain positive relationship with suppliers in pursuit of company’s best interests
Estimate work requests at various levels of assurance and manage estimates against actua

📌 Application Manager (Bengaluru)
🏢 AXA XL
📍 Bengaluru