Company Description
Job Description
Areas of Responsibility:
Financial (GOP, Restaurant Revenue, Average Check, Labour Control).
Customer Satisfaction and loyalty goals (Complaints per Thousand, Comment Cards, annual quality review).
Achievement of employee satisfaction (Gallup) and retention goals for department).
Participates in the development of business strategies for restaurant which are aligned with the overall objectives of the hotel:
Develops and implements business strategies for department.
Monitors status regularly and adjusts strategies as appropriate.
Develops and implements strategies for the assigned Food and Beverage outlets that support achievement of the hotel’s goals.
Communicates effectively with the Food and Beverage Manager on all Food and Beverage issues, staffing, marketing, etc..
Addresses customer concerns in a timely manner.
Develops and implements strategies to achieve revenue and profit goals:
Assists in the development of the marketing plan for the outlet.
Develops and implements special promotions and employee incentives.
Provides employees with current up-to-date information on menu offerings.
Increase sales by coaching employees on effective sales techniques.
Maximises productivity by using forecasting techniques to adjust scheduling.
Manages the operation of assigned restaurants and/or lounges:
Co-ordinates the setup of restaurants and lounge areas in accordance with Brand standards.
Confirms daily specials and new menu additions with Executive Chef.
Manages the food and beverage service provided in assigned outlet; coach employees on effective service and food presentation techniques.
Inspects restaurants and lounge areas on an on-going basis and take appropriate steps to ensure facilities meet or exceed the hotel’s standards at all times.
Leads monthly staff meetings; conducts daily pre-shift meetings to discuss specials, house count, reservations and current menu items.
Assists in quarterly inventories.
Works closely with Executive
📌 Restaurant Manager (Noida)
🏢 Radisson Hotel Group
📍 Noida
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