Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for an InP - Business Systems Analyst Senior to join our ever-evolving Enterprise Operations Team and help us unleash the potential of every business.
What You’ll Own
We are seeking a skilled Salesforce Business Analyst to join our Enterprise Operations team, supporting the enterprise-wide implementation and optimisation of Salesforce across Enterprise (LOB). This role is responsible for bridging the gap between business needs and technical delivery, ensuring Salesforce capabilities are effectively leveraged to drive operational efficiency, customer outcomes, and business growth.
You will work closely with business stakeholders, product owners, architects, developers, and delivery teams to understand business objectives, analyse processes, define requirements, and support the successful delivery of Salesforce solutions across the customer lifecycle.
You will play a key role in ensuring solutions deliver measurable business value while remaining aligned with enterprise governance and delivery standards.
Partner with business stakeholders to understand strategic objectives, operational challenges, and opportunities for improvement across the customer lifecycle.
Elicit, analyse, document, and prioritise business requirements, ensuring they are transparent, complete, and actionable.
Translate business requirements into detailed user stories, process flows, acceptance criteria, and functional specifications.
Collaborate with architects, developers, and product owners to design solutions that align with business needs and Salesforce best practices.
Support agile delivery teams within Scrum, Kanban, and SAFe Agile frameworks to deliver incremental business value.
Facilitate workshops, stakeholder interviews, process mapping sessions, and requirements gathering activities.
Analyse existing business processes and identify opportunities for automation, optimisation, and digi
📌 Business Analyst (Pune)
🏢 Worldpay
📍 Pune