Chandigarh University is looking for an experienced Deputy Manager – Admissions to lead a high-performing counselling and admissions team.

The role will be responsible for driving student enrolments and counselling operations, while managing and developing a team of Admission Counsellors / Team Leaders.

The ideal candidate should have strong experience in admissions counselling, tele-sales, team management preferably within Education or EdTech.

Key Responsibilities
Lead, manage and mentor a team of Admission Counsellors / Team Leaders.
Monitor key metrics including calls, connect ratio, lead conversion, counselling, enrolments, revenue and productivity.
Set daily/weekly/monthly targets and ensure achievement through effective team management.
Monitor CRM usage, lead allocation, follow-ups and data hygiene.
Improve counselling scripts, objection handling, follow-up mechanisms and closure techniques.
Identify underperforming team members and implement performance improvement plans.
Coordinate with Marketing, Operations,



Finance and Academic teams to ensure smooth admissions.
Ensure a high-quality student/parent experience throughout the admission journey.

Candidate Profile
Graduate/Postgraduate in any discipline.
6+ years of overall experience in Education, EdTech or related functions.
Minimum 2–3 years of team-management experience.
Proven experience managing a sizeable counselling/Counselor team.
Strong track record of achieving admission, enrolment.
Experience working with CRM systems and sales dashboards.
Strong analytical, communication, negotiation and people-management skills.
Comfortable working in a high-volume, target-driven environment.

Preferred Background
Candidates from the following organizations/functions will be preferred:
Universities / Higher Education Institutions
EdTech companies
Online / Distance Education
Study Abroad / Overseas Education
Test Preparation / Coaching
Vocational / Qualified Education

📌 Deputy Manager (India)
🏢 Chandigarh University
📍 India