We are seeking a Lead Business Analyst with extensive experience in the energy domain to translate complex business needs into actionable requirements and drive successful product delivery through cross-functional collaboration.
Responsibilities
Translate customer, commercial, operational, and technical needs into transparent, detailed requirements documentation, including user stories, acceptance criteria, process flows, edge cases, dependencies, and non-functional requirements
Validate requirements and solution concepts with users, customers, operations teams, and engineering through interviews, workshops, prototypes, pilots, and feedback loops to ensure solutions solve the right problems before scaling
Build user-centric, data-driven products by championing products and features from conception to implementation
Determine customer needs through persona-based research and product feedback, and help define the overall customer journey
Develop features that integrate into a variety of technical environments using Agile / SCRUM methodology, effectively managing tradeoffs on scope,



resources, timeline, and customer benefit across multiple, complex feature sets
Run beta and pilot programs with early-stage products
Drive product launches through collaboration across cross-functional teams
Create knowledge sharing tools and documents, including user guides, FAQs, and training videos
Requirements
Bachelor's Degree
10-15 years of experience in business analysis, including a minimum of 7-9 years as a product manager within a technology environment, with a record of successfully delivering complex products, preferably SaaS products and self-service applications
Self-motivated and team-oriented individual with a passion for making an impact
Experience managing dependencies and gaining the agreement and trust of stakeholders to deliver a successful product
Background collaborating with software engineering and development teams
Exceptional organizational skills, meticulous attention

📌 Lead Business Analyst (Bengaluru)
🏢 EPAM Systems
📍 Bengaluru