Operations Manager | Blue Polaris | Pune, India

About U

s
Blue Polaris is a Premier IBM Gold Business Partner specializing in AI, decision automation, and business automation solutions. We help organizations modernize how they work — and we're now looking for someone to bring that same discipline inward, to our own operation

s.
About the R

ole
We're hiring an Operations Manager to own internal process improvement and technology operations at Blue Polaris. This is a business operations role, not a technical/engineering one — you'll be the person who looks across how our teams and systems work together (finance, HR/payroll, CRM, project and resource management, IT infrastructure), spots where something is inefficient or disconnected, and drives the fix — whether that means redesigning a workflow, coordinating a system integration with our technical team, or managing a vendor to build

it.




We're specifically looking for someone who has worked inside an IT services or technology development company and understands how to get the most efficiency out of technical teams and internal operations — someone who's been the connector between departments, not the person writing the

code.
What You

'll Do
Review internal business processes and systems (finance, HR/payroll, CRM, project/resource management, IT infrastructure) to identify inefficiencies a
nd gapsDrive measurable improvements in how efficiently our technical teams and internal operati
ons runInvestigate options for fixing broken or disconnected processes — evaluating cost, vendor solutions, and internal resourcing — and recommend a clear path
forwardPartner with Finance, HR, and Delivery/Technical teams to close gaps in how information flows between
systemsOwn process documentation, SOPs, and change rollout when recent ways of working are int
roducedManage vendor relationships and support cost-effective decisions on business
toolingReport to leadership on process improvements and efficienc

y gains
What We're Loo

📌 Operations Manager (India)
🏢 Blue Polaris
📍 India