Role Overview
We are seeking a motivated and customer-focused Travel Consultant – Flights to deliver seamless flight booking solutions for our clients. The role involves understanding customer travel requirements, providing the best available flight options, managing reservations, and ensuring a high level of accuracy and service excellence throughout the booking process.

Customer Base: United Kingdom
Job Location: Gurugram, India (Onsite)

Key Responsibilities:
Engage with clients to understand their travel requirements, preferred airlines, schedules, budgets, and travel preferences.
Search, compare, and recommend the most suitable domestic and international flight options.
Manage flight reservations, ticket issuance, reissuance, cancellations, refunds, and amendments using the Amadeus GDS system with accuracy and efficiency.
Ensure all bookings comply with airline fare rules, policies, and ticketing guidelines.
Convert customer enquiries into confirmed bookings while consistently achieving sales targets.
Provide clear and accurate information regarding airline policies,



baggage allowances, visa requirements (where applicable), transit regulations, and travel advisories.
Handle end-to-end booking processes, including quotations, payments, documentation, ticket issuance, and itinerary updates.
Assist clients with schedule changes, disruptions, and post-booking support to ensure a smooth travel experience.
Build and maintain robust client relationships to encourage repeat business and referrals.
Stay updated on airline promotions, fare changes, route networks, and industry trends to offer the best travel solutions.
Key Skills & Attributes:
Minimum 2 year of experience in international flight reservations.
Hands-on experience with the Amadeus GDS system is mandatory.
Prior experience in UK market is mandatory.
Strong knowledge of airline fare construction refunds, and exchanges.
Excellent communication and customer service skills.
Sales-driven with a proactive approa

📌 Travel Consultant (Gurugram)
🏢 The Travel House
📍 Gurugram