ROLE OVERVIEW

We are looking for a hands-on IT Systems Engineer to own and operate the technology backbone that keeps Metadome.ai’s teams productive, connected, and secure.

You will be responsible for identity and access management, endpoint security, networks, cloud workspace administration, IT operations, and information security compliance across a multi-location organization. This is a high-ownership builder-operator role focused on maintaining reliable systems while continuously strengthening Metadome.ai’s GDPR, SOC 2, and ISO 27001 posture.

RESPONSIBILITIES

Identity & Access Management
• Own the JumpCloud directory end-to-end, including user lifecycle, groups, and organizational structure.
• Administer SSO, MFA, conditional access, and device-based access policies across SaaS applications.
• Manage device policies across macOS, Windows, and Linux, including encryption and compliance baselines.
• Integrate RADIUS / LDAP for Wi-Fi and application authentication.
• Automate onboarding and offboarding to ensure least-privilege access and auditable deprovisioning.





Google Workspace Administration
• Administer the Google Workspace tenant, including users, groups, organizational units, and email routing.
• Configure and enforce 2-Step Verification, context-aware access, DLP, and sharing policies.
• Manage retention, eDiscovery, and legal holds through Google Vault.
• Optimize Workspace licensing and SaaS spend.
Endpoint & Threat Protection
• Deploy, configure, and manage Sophos Central, Intercept X, and XDR across endpoints and servers.
• Monitor alerts, triage threats, and lead incident detection, response, and remediation.
• Maintain endpoint encryption, web/application controls, and device-hardening standards.
• Manage Sophos Firewall policies, IPS, and secure remote access where applicable.
Network, Firewall & Wi-Fi
• Design, configure, and maintain firewalls, VLAN segmentation, VPN, and secure remote access.
• Administer enterprise Wi-Fi and wired networks,

📌 IT Systems Engineer (Bengaluru)
🏢 Metadome.ai
📍 Bengaluru