Introduction
We are seeking an 8-10 years experienced IT Business Analyst with solid experience in the Headwear, Retail, Fashion, or Apparel domain. The candidate will collaborate with business users and technology teams to designand deliver IT solutions supporting retail operations, merchandising, supply chain, and omnichannel platforms.
• Priori Working experience for multi-regional clients and stakeholders especially for USA/EUROPE regions. should be good in communications and collaboration to guide both offshore team and onshore stakeholders on business requirements
• Hands-on - experience in Retail and Supply Chain Domain. Usage of JIRA, Confluence, Specing is required
• Working hours - 8 hours, EST Time zone. (3 PM IST to 12 AM IST) This shift hours is mandatory as meetings happen during this overlap hours.
Responsibilities include:
• Engage with business stakeholders to gather and analyze requirements across retail and fashion processes.
• Document business and functional requirements, workflows, and user stories.




• Work closely with development and QA teams to ensure accurate implementation of requirements.
• Support enhancements across retail systems such as POS, ERP, merchandising, inventory, and e-commerce platforms.
• Assist in UAT planning, execution, and sign-off with business users.
• Analyze data, reports, and KPIs to support decision-making and operational improvements.
• Ensure alignment of IT solutions with business goals and customer experience expectations.
Primary Skills:
• Mandatory experience in both Retail and Fashion/Apparel industries, with strong domain knowledge of Headwear, Apparel, Textile, and Retail business processes.
• Experience in PLM Implementation.
• Hands-on experience with POS systems, ERP, merchandising, inventory management, supply chain, or e-commerce platforms.
• Experience in Agile/Scrum-based project delivery.
• Strong documentation, analytical, and communication skills.
• Outstanding facilitation and influencing skill

📌 Business Analyst- (India)
🏢 Clevanoo
📍 India