Job Title: Marketing Executive Assistant
Reports to: Marketing Director
Type: Full time, Remote
Preferred Time Zone: Europe / European-compatible hours
About the Role
Goat Funded Trader is looking for a proactive, highly organized and solution-oriented Marketing Executive Assistant to work directly with the Marketing Director.
This is a hands-on role covering reputation management, social media, marketing support, research and reporting.
We are looking for someone who takes ownership, communicates openly and doesn’t simply wait for instructions. If you identify a problem, we expect you to investigate it and, whenever possible, bring a solution with it.
Key Responsibilities
Reputation Management
• Monitor and manage review platforms and respond to reviews promptly.
• Investigate negative reviews and coordinate with Support/Risk to resolve customer issues.
• Follow up on resolved cases and work toward improving/removing negative reviews where appropriate.
•Monitor customer sentiment, social comments, X and Discord, escalating potential reputation issues when necessary.
Social Media & Research
• Monitor comments and activity across GFT’s social channels.
• Research trends, memes, creative formats and content opportunities.
• Identify high-performing content, campaigns and creative ideas that could inspire GFT’s marketing strategy.
• Proactively share content insights and actionable ideas with the Marketing Director.
• Prepare content inspiration updates twice per month, including actionable ideas for GFT.
Marketing & EA Support
• Monitor and organize the Marketing Director’s company inbox, flagging important emails, deadlines and opportunities.
• Keep track of recurring tasks, follow-ups, marketing deadlines and company milestones.
• Support research, campaigns, merchandise and other ad-hoc marketing projects.
• Join internal or external calls when required and follow up on necessary actions.
• Prepare a structured monthly marketing/reputation report.