We are seeking a Delivery Manager - Salesforce to lead and oversee Salesforce delivery initiatives, ensuring successful project execution, team management and client satisfaction. This role requires deep expertise in Salesforce technologies, project management and agile methodologies, with a proven track record of managing large teams and complex engagements.
Responsibilities
Manage Scrum or Scrum of Scrum frameworks within project teams
Plan Agile ceremonies including PI Planning, Backlog grooming, Sprint planning, Stand up, Sprint demo, review retrospectives and Definition of Done
Execute project delivery by ensuring teams meet commitments, removing impediments and providing necessary support
Report progress and metrics such as weekly reports, Agile metrics, burn down and business value
Escalate risks and issues in a timely manner for effective resolution
Oversee people management for teams of 20+ members and scale teams as needed
Handle account management including Gross Margin, P&L;, T&M;, Fixed bid, SOW and Revenue Target
Demonstrate in-depth understanding of product management




Requirements
13 to 15 years of overall experience with a focus on Salesforce configuration
Knowledge of Apex (Classes & Triggers), best practices, Async Apex, governor limits, design patterns and security aspects within the last 2 years
Expertise in Salesforce Clouds (Sales, Service, Health, Marketing, Experience) and Force.com implementations with Lightning Experience
Proficiency in integrations, related security aspects, consuming 3rd party APIs, exposing REST-based APIs from Salesforce and Salesforce OOTB standard API capabilities
Understanding of Salesforce user management and license management strategy
Familiarity with technical architecture, including components and their purposes
Understanding of engineering/coding best practices and tools used in projects
Understanding of CI/CD, including sandbox strategy, CI/CD approach and design
Understanding of test automation
Nice to have
Bac

📌 Delivery Manager (Chennai)
🏢 EPAM Systems
📍 Chennai