Key Responsibilities
- Providing technical support for a range of applications hosted on cloud platforms, including diagnosing and troubleshooting issues, identifying, and fixing defects, and implementing enhancements.
- Assisting with the deployment and testing of current components and updates to the digital client platform.
- Coordinate with team members, management, and clients to ensure projects meet standards and deadlines.
- Collaborating with other members of the IT team and stakeholders to gather and understand requirements, prioritize tasks, and provide timely resolution of issues.
- Provide motivation and direction to team members, cultivating a productive work environment. Additionally, the Technical Lead will act as a mentor to less experienced developers, assisting them in enhancing their skills through code reviews and pair programming.
- Maintaining documentation and records of support activities and processes.
- Identify potential risks in projects and develop contingency plans to mitigate them.




- Schedule training sessions and meetings to discuss improvements and update the team on the latest technologies and practices.

Key Requirements
- Minimum of 8 years of professional experience with development and operations projects.
- Programming proficiency in one or few of the web-based languages, like Java, Python, C#, JavaScript, CSS, SQL.
- Knowledge of cloud platforms Azure.
- Skills Outsystems, Azure SQL Database ( SQL Server), Storage Accounts ( Blob and File Storage ), Azure Kubernetes Service (AKS), Azure Container Registry, Azure Monitor, Key Vault, Application Gateway.
- Experience in setting up, configuring, and managing applications and platforms.
- In-depth knowledge of software development methodologies (e.g., Agile, Scrum)
- Oversee the entire software development lifecycle and ensure adherence to quality standards.
- Experience in application lifecycle management (deployment, configurations, monitoring).
- Experience in troubleshooting appli

📌 Technical Support Lead Digital Platforms (Bengaluru)
🏢 TMF Group
📍 Bengaluru