An international and dynamic hotel group. Ten distinctive brands. More than 1,640 hotels in operation and under development in EMEA and APAC. At Radisson Hotel Group we strive to be the first choice in the mind of guests, owners and talent. In our journey to achieve this, we practice strong beliefs and actions that respect the diversity of people, the community, ethics and the planet. We are present in over 100 countries with ten distinctive brands. Together with our partners, we continue to develop current hotels and generate synergies to go much further. Our team is committed to extra thoughtful care and is passionate about delivering an amazing hotel experience. While each of our team members at Radisson Hotel Group plays a unique role, they all serve as brand ambassadors working to deliver memorable moments and turn guests into passionate brand advocates.
Job Description
Ensure the smooth running of the hotel, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels,
ensuring both property and company standards are attained and adhered to.
Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
Implements strategies where key hotel metrics are identified, communicated and delivered where reports and tracking tools are reviewed and acted upon to ensure that strategies and initiatives are attained or exceeded.
Working with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.
Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled. Maximizing sales and profit, business opportunities and brand reputation, product
📌 FR_Hotel Operations_Head of Department (Dabra)
🏢 Radisson Hotel Group
📍 Dabra
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