Company Description Orange Tree Hotels is a hospitality brand focused on delivering comfortable, well-managed stays for business and leisure guests. The company emphasizes courteous service, well-kept facilities, and a welcoming environment for guests from diverse backgrounds. Team members are encouraged to contribute to a culture of professionalism, collaboration, and respect. Orange Tree Hotels values reliability, attention to detail, and a guest-first mindset in all roles.
Role Description The Front Office Associate is a full time, on-site position based at Orange Tree Hotels in Nagpur. This role is responsible for greeting guests, managing check-in and check-out processes, and handling room reservations and inquiries at the front desk. The associate will answer phone calls, respond to guest questions, coordinate with housekeeping and other departments, and ensure accurate documentation of guest information and payments. Day-to-day tasks include maintaining a clean and organized reception area, resolving guest concerns promptly, and providing clear information about hotel services,



local attractions, and policies. The role requires consistent adherence to hotel procedures, professional communication, and a strong focus on delivering a positive guest experience.
Qualifications

Candidates should possess strong Customer Service skills, including the ability to respond to guest needs with patience and professionalism.
Candidates should possess Receptionist Duties and Check-in skills, including handling reservations, registration, and front desk operations accurately.
Candidates should possess effective Communication skills, including clear verbal and written communication and active listening.
Candidates should possess Phone Etiquette skills, including handling calls courteously, transferring calls, and recording messages correctly.
Additional beneficial qualifications include prior experience in hotel front office or hospitality, basic computer and PMS (Property Ma

📌 Front Office Associate (Nagpur)
🏢 Orange Tree Hotels
📍 Nagpur