Salesforce Commerce Cloud (formerly Demandware) is the global leader of Cloud ecommerce solutions that enable the world’s most recognized brands to easily design and deploy robust ecommerce sites across traditional web, mobile, tablet and in-store applications. Customers use our highly scalable and integrated Cloud platform to more quickly launch and manage multiple ecommerce stores, initiate marketing campaigns and drive ecommerce traffic on a global scale. We are focused on the continuous development of a cutting edge platform loaded with features and functionality that allow our clients to provide an ecommerce experience unparalleled in the industry.
Salesforce Commerce Cloud is seeking a Manager to lead the Delivery Operations team - representing Engineering Services in Hyderabad.
Working closely with other teams within Engineering Services, the Delivery Operations’ main mission is to ensure that the global ECOM release deployments (60+ events a year) are performed as scheduled and with little to no disruption to our customers. As a manager of the team,
you will be responsible for overseeing the success of these deployments, along with the development and support of the team’s release tooling and services. Throughout, attention is to be placed on helping drive visibility and availability initiatives, such as: secure change compliance, proactive monitoring/alerting, self-healing and resiliency.
Responsibilities
Support Release Management to ensure all ECOM releases are delivered to our first party and public cloud environments, as communicated to our customers
Work closely with members of Engineering Services across the globe, to ensure the toolsets and deployment workflows are secure, safe, and reliable
Engage SRE and various Engineering teams when deployment issues arise, to resolve technical issues in a timely fashion
Drive the execution and delivery of features by collaborating with cross-functional teams, architects, product owners and engineers
Be a multip