- Responsible for managing client relationships with key decision makers
- Subject matter expert for partners and internal staff for the assigned product
- Addresses the gaps identified between client requirement & the service provided
- Ensure that the service is delivered in accordance with the agreed service level agreement
- Act as a point of contact for any escalation or feedback from clients
- Collaborate with the other functional Group to evaluate the product performance and to recommend
- Refinements and improvements in service performance
- Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client
- Announcements of current updates and upcoming events/meetings
- Manage
📌 Sr. Executive (Pune)
🏢 MD India Health Insurance TPA
📍 Pune
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