TechLilly is a global organization strategically positioned so that through information and technology leadership and solutions, we create meaningful connections and remarkable experiences, so people feel genuinely cared for. The TechLilly organization is accountable for designing, developing, and supporting commercial or customer engagement services and capabilities that span multiple Business Units (Bio-Medicines, Diabetes, Oncology, International), functions, geographies, and digital channels. The areas supported by TechLilly includes: Customer Operations, Marketing and Commercial Operations, Medical Affairs, Market Research, Pricing, Reimbursement and Access, Customer Support Programs, Digital Production and Distribution, Global Patient Outcomes, and Real-World Evidence.
- Competency
Business Analysis and Technical Leadership
- Work with Business Architects, Users, and Business Analysts to understand the requirements
- Act as a Subject Matter Expert in Reltio MDM
- Coordinate with Reltio qualified services for support and enhancements
- Engage with business and proactively seeks opportunities to deliver business value.
- Ability to work with business owners to define key business requirements and convert to technical specifications
- Ensure appropriate business roles are engaged in solution execution.
- Participate in design reviews to ensure traceability of requirements.
- Network with appropriate IT colleagues to determine solutions to meet business partners needs.
- Seek opportunities to reuse existing processes and services to streamline support and implementation of key systems.
- Stay abreast of tools and technologies to influence IT strategy so that it provides best usage opportunities for business
- Responsible for system testing, ensuring effective resolution of defects, timely discussion around business issues and appropriate management of resources relevant to data and integration
- Partner with and influence vendor resources on solution developme