Company Description Luster Services Pvt Ltd supports businesses by streamlining operations through professional customer support and outsourcing solutions. The company specializes in call, chat, and email support, as well as client handling and back-office services. Its focus is on enhancing customer experience while reducing the operational workload for clients. Luster Services operates as an extension of its clients’ businesses, allowing them to concentrate on growth while the company manages customer interactions and support functions.
Role Description The Front Desk Receptionist is a full time, on-site role based in the Kolkata metropolitan area. The position involves greeting visitors, managing incoming calls, responding to basic inquiries, and directing clients or guests to the appropriate team members. Daily responsibilities include handling reception desk operations, maintaining visitor logs, managing appointments, and supporting routine clerical tasks such as filing, data entry, and mail handling. The role also requires coordinating with internal teams,



ensuring a professional front-office environment, and providing courteous customer service to all visitors and callers.
Qualifications

Candidates should possess strong Phone Etiquette and Receptionist Duties skills for managing calls and front-desk interactions.
Candidates should possess solid Clerical Skills for tasks such as scheduling, record keeping, and basic administrative support.
Candidates should possess effective Communication skills for clear, professional interaction with customers and colleagues.
Candidates should possess proven Customer Service abilities to handle inquiries, resolve concerns, and create a positive visitor experience.
Basic computer literacy (email, office applications, scheduling tools) is required.
Prior experience in a front-office or customer-facing role is preferred.
Ability to remain calm under pressure, stay organized, and manage multiple tasks efficiently.
Minimum high

📌 Front Desk Receptionist (Kolkata)
🏢 Luster Services
📍 Kolkata