Who we are:
Clinikally is a leading dermatology-first digital healthcare platform in India, built to make expert skin and hair care accessible, transparent, and personalized. We combine clinical expertise, technology, and curated products to deliver end-to-end dermatology solutions. With a strong focus on evidence-based treatments, Clinikally works with certified dermatologists, and wellness experts to provide consultations, treatment plans, procedures, and product recommendations rooted in science and trust.
We've spent years building that trust online, and a year back we expanded to the offline retail space with The Clinikally Experience Center a place where that expertise along with the screen, becomes a place you can walk into with AI-powered skin and hair analysis, dermatologist-curated global brands, and a retail experience built on real results.
After running multiple successful retail experiences in Delhi NCR & Punjab, we're now expanding to our next flagship experience center, at the most premium location of Gurgaon.
Job Responsibilities:





Act as the first point of contact for clients and ensure a warm, professional, and high-quality customer experience
Manage front desk operations, including client check-ins, queries, and appointment coordination
Schedule consultations with dermatologists and align therapists and medical staff accordingly
Counsel clients on dermatology products and treatment packages & services
Drive cross-selling and up-selling of products, services, and packages to achieve sales targets
Maintain robust relationships with existing customers to ensure repeat sales and long-term value
Follow up on leads consistently and ensure high lead-to-conversion ratios
Ensure smooth day-to-day clinic floor operations and coordination across teams
Prepare and maintain daily and monthly sales reports
Preferred Candidate Profile:
3 – 8 years of experience in inside sales, preferably in healthcare, dermatology, wellness, or beauty
Hands-on experience manag

📌 Store Manager – Skincare (Gurugram)
🏢 Clinikally (YC S22)
📍 Gurugram