We are a people powered business. So, we’re looking for a HR Manager who
recognises that culture is key – with the drive to create an enabling and
empowering environment that brings the best out of our team. And delivers truly
memorable experiences to our guests as a result.

What is the job?

As HR Manager, you’ll make sure our employees are enabled and empowered through
HR programmes in your hotel. You’ll also promote a positive team culture while
ensuring our colleagues deliver a guest experience that is unique and brings the
brand to life.

Your day to day

People

•Create programmes to foster a positive work environment for all employees.
Support and administer an annual team member satisfaction survey
•Educate and train managers on HR disciplines to foster productivity and enhance
performance
•Welcome and conduct new team member orientation
•Oversee maintenance of accurate and up-to-date personnel files and records for
all employees
•Ensure hotel or company hiring standards and applicable laws and regulations
are followed




•Build excellent relations with outside contacts

Financial

•Help create the Human Resources department budget and control expenses
•Monitor staffing to manage costs

Guest Experience

•Develop creative ways to inspire and motivate team members to provide guests
with a unique experience
•Make time to interact with guests to hear feedback and build relationships to
understand how team members can increase guest satisfaction
•Work with department managers to develop initiatives to reach service standards
and drive continuous improvement in the guest experience.

Responsible Business

•Develop awareness and reputation of the hotel and the brand in the local
community and promote team member involvement in local community
•Ensure compliance with relevant employment laws, policies and procedures
•Conduct annual HR compliance/standards self-audit
•Research and investigate all workplace issues to discover facts, identify
potential risks to the hotel or

📌 Human Resource Manager (Chennai)
🏢 IHG
📍 Chennai