Department: Sales
Location: Kadipur Industrial Area, Gurgaon, Haryana
Experience: 2–5 Years
Reporting To: Team Manager – Sales, India

About the Role
We are looking for a proactive and customer-focused Inside Sales Support Executive to join our Sales Team. The role will be responsible for managing customer enquiries, quotations, follow-ups, order coordination and supporting the Sales Team in delivering an excellent customer experience.

Key Responsibilities
Handle and coordinate customer enquiries for machines & accessories.
Understand customer requirements and coordinate with the Sales Team to provide suitable solutions.
Prepare and share quotations and provide customers with timely order-status updates.
Follow up on quotations, offers, pending orders, and potential sales opportunities.
Maintain accurate customer databases, enquiry records, quotation status, and order records.




Update calls and follow-ups in internal systems and maintain accurate records.
Maintain professional and timely communication with existing and prospective customers.
Build and maintain positive relationships with customers through effective communication and follow-up.

Skills & Qualifications
Experience with industrial machinery, engineering products, machines, or spare parts will be an advantage.
Good written and verbal communication skills in English.
Good working knowledge of MS Excel, Word, Outlook, and PowerPoint.
Robust follow-up, coordination, and organizational skills.
Ability to understand customer requirements and communicate effectively with customers.
Ability to manage multiple enquiries, follow-ups, and priorities simultaneously.
Customer-oriented, proactive, and detail-focused approach.

📌 Inside Sales Support (Gurugram)
🏢 UNIFLEX-Hydraulik
📍 Gurugram