ServiceNow Senior Quality Analyst (India)
Why Us
NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence.
With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

Come join our Crew
The Role
The Senior Quality Assurance Analyst is responsible for developing and supporting the planning, design and execution of test plans, test scripts, and process plans for projects. The Senior QA Analyst will be responsible for ensure that the end product meets the minimum quality standards, is fully functional and user friendly. The Senior QA Analyst should demonstrate solid attention to detail, and have analytical problem-solving abilities,



interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.
What You Will Be Doing
Develop and execute test plans to ensure that all objectives are met
Implement and monitor test scripts to assess functionality, reliability, performance and quality of the service or product
Identify and remedy defects within the production process
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
Compile and analyze statistical data
Ensure that user expectations are met during the testing process
Draft quality assurance policies and procedures
Investigate customer complaints and product issues
Ensure ongoing compliance with quality and industry regulatory requirements
What You Bring Along
Ability to understand several testing techniques (e.g., performance, unit, integration, automated), their stren

📌 ServiceNow Senior Quality Analyst (Pune)
🏢 NewRocket
📍 Pune