Location: Gurugram
Working Hours: Monday to Saturday, 9 AM to 6 PM
Alternative Saturdays will be off
Experience: 2–5 Years
We are looking for a Senior Executive – B2B SaaS Account Management to handle client relationships, support customer success, and identify opportunities for business growth.
Candidate Profile:
- 2–5 years of experience in B2B Sales, SaaS Sales, or Account Management
- Experience handling business clients and managing customer accounts
- Familiarity with SaaS products, platforms, or subscription-based solutions
- Prior exposure to HRMS/HRNS products is preferred
- Strong interpersonal and client communication skills
- Ability to understand customer requirements and provide effective solutions
- Experience in revenue expansion through upselling and cross-selling
Role & Responsibilities:
- Manage day-to-day communication with B2B customers
- Develop and maintain strong skilled relationships with clients
- Monitor account performance and identify growth opportunities
- Support customer onboarding, engagement, and retention
- Handle client concerns and coordinate with relevant internal teams
- Contribute towards renewals, upselling, cross-selling, and overall account growth
Interested candidates can apply or share their CV with us.