? We're Hiring | CRM Executive – Post Sales | Rohan Lifescapes | Dadar, Mumbai
Join Rohan Lifescapes and help create exceptional customer experiences
At Rohan Lifescapes, we believe every homebuyer's journey should be seamless—from booking to possession. As a premium real estate developer, we are committed to delivering quality homes backed by exceptional customer service and operational excellence.
We're looking for a CRM Executive – Post Sales who is passionate about customer relationship management, documentation, coordination, and post-sales operations. If you're eager to build your career in Mumbai's agile real estate sector, we'd love to hear from you.
? Position Details
Position: CRM Executive – Post Sales
Location: Dadar, Mumbai
Department: Customer Relationship Management (CRM)
Employment Type: Full-Time
Experience: 2–3 Years
CTC: ₹6 LPA – ₹9 LPA ( Based on experience and interview performance )
What You'll Do
As a CRM Executive – Post Sales, you will:
✅ Maintain and update customer records in CRM/MIS and physical files
✅ Coordinate preparation of Allotment Letters,
Agreements, Receipts, Demand Letters, NOCs, Lien Letters and Possession Letters
✅ Manage customer documentation, registration and stamp duty processes
✅ Coordinate with banks for home loan documentation and loan disbursements
✅ Prepare reminder letters, cancellation letters and customer communications
✅ Generate MIS reports, project summaries, revenue reports and customer databases
✅ Prepare and maintain quarterly RERA-related documentation
✅ Coordinate with Legal, Accounts, Projects and Approval teams for smooth post-sales execution
✅ Resolve customer queries and escalations while ensuring excellent customer satisfaction
✅ Ensure timely documentation and compliance throughout the customer lifecycle
What We're Looking ForQualification
Any Graduate
Experience
2–3 years of experience in Real Estate CRM/Post Sales
Experience in customer documentation, registration, banking coordination and post-s