● Bachelor's degree in Computer Science, IT, Electronics & Communication or a related field.
● Experience in designing and managing large-scale VoIP, SIP or telephony platforms in production environments.
● Familiarity with cloud platforms (AWS, GCP), containerization (Docker/Kubernetes) or distributed systems is a plus.
● Exposure to AI-powered voice solutions, IVR systems or high-volume outbound calling platforms is preferred.
About the Role:
Every seamless conversation starts with a reliable call infrastructure and that's where you come in.
We're looking for a Telephony Engineer to build, optimize and scale the systems that power our voice communication platform. You'll work on high-volume telephony solutions, collaborate with cross-functional teams and ensure our calling infrastructure delivers exceptional performance, reliability and scalability.
WHAT YOU'LL DO:
Build & Scale:
● Design,
build and optimize telephony systems that power high-volume voice communications.
● Develop scalable voice solutions that deliver reliable, low-latency and high-quality calling experiences.
● Continuously enhance system performance, scalability and availability to support growing business needs.
Integrate & Deliver:
● Build and integrate voice services with internal platforms, APIs and business applications.
● Develop and enhance calling features such as inbound, outbound, click-to-call, conferencing and IVR solutions.
● Ensure seamless deployment and operation of recent telephony features across production environments.
Monitor & Optimize:
● Monitor system health, troubleshoot call quality issues including jitter, latency, packet loss, codec negotiation and NAT traversal and proactively resolve performance bottlenecks.
● Identify risks early and implement improvements that enhance reliability, security and opera
📌 Telephony Engineer (New Delhi)
🏢 Jarvis Technology and Strategy Consulting
📍 New Delhi
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