Greetings from Infosys BPM Ltd.
We are looking to hire a Senior Associate Consultant Quality for BFSI (Banking, financial services, Insurance. etc.) process at Electronic City, Bengaluru, please find the below job description for your reference, and apply if interested.
Job Description:
Graduate with at Least 5 years of experience in Quality and BFSI domain.
Process Excellence culture building: -
• Deploy Process Improvement framework for the engagement(s)
• On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level
Improvement opportunity identification: -
• Drive Bottom up and Top down chance identification workshops for creation of pipeline of opportunities
• Process, operations, business data analysis to identify improvement opportunities
• Validation of opportunities creation of the projects
Improvement projects implementation: -
• Mentor Process Improvement projects (YB, GB & BB)
to enable the operations resources to implement the improvement through structured approach
• Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
• Co-ordinate with lead developer for automation opportunity identification and project execution
• Govern the process of validation and sign off of the project closures in the project management portal
• Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects
Branding: -
• Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.
• Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance
Client Management: -
• Participate in client interactions to present the process improvement case studies.