Key Relationships

External: Customers, Channel Partners, FOS

Internal: Sales, Commercial, Marketing, Solutions, Finance, Collection, Order
login, Network.

Key Result Areas:

Product: PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER

SERVICES/TOLL FREE

New business acquisition through partners Customer Satisfaction and Channel
Satisfaction

Addition of new logos as per AOP Quality of funnel and Growth

Driving EPPC (Existing Product per Customer)

Responsibilities:

Enabling partners and customers with service support from TTL

support functions

Controlling Channel & Channel Partner Manpower (FOS) attrition.

Ensuring completion of Business Planning with all active channel partners before
8th of every month.

Driving the capability building plan with partners by ensuring timely trainings
for various parameters

Driving the coverage programs like demand generation, customer focused programs,
industry forum participations etc.

Assisting the Partners in Large deal Closures by accompanying them for Customer
calls





Ensuring Channel Policy Adherence and Processes in the assigned territory

Facilitating the issue resolutions at customer end through partners and support
teams, if any.

Capability presentation in accounts with solution architect to achieve Target
EPPC (Existing Product Per customer)

Sales through the Channel Partners

Responsible for Channel partner productivity and their ROI

Keep Abreast with Competitive activities in the region

Segment wise product focus to drive new business

Capabilities and competencies:

Understanding of wireless & wire line telecom solutions

Good Oral and Written Presentation skills

Strong crosses functional skills to collaborate with commercial, program
management, Technology and Finance.

Innovative and adaptable in strategising GTM Approach

Flexible for learning new products and processes

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of
Companies, is

📌 Partner Manager (Chennai)
🏢 Tata Teleservices
📍 Chennai