L2 Forcepoint DLP Engineer

Location : Pune
Mode : On site
Experience: 3–6 years in DLP/Security Operations (1–3 years Forcepoint DLP)
Shift: Business hours with on-call support for critical incidents

Key Responsibilities

1. L2 Support & Advanced Troubleshooting
Provide Level 2 support for Forcepoint DLP-related incidents escalated from L1.
Perform root cause analysis (RCA) for complex incidents: agent failures, policy misconfigurations, false positives/negatives.
Troubleshoot :-
-Endpoint agent communication failures, performance degradation.
-TLS/SSL inspection issues, reverse proxy conflicts.
-Email DLP (Exchange Online, SMTP gateway) issues.
-Web DLP (HTTP/HTTPS uploads, cloud storage) issues.
-DSPM connector failures, data discovery errors, classification mismatches.
Resolve application compatibility conflicts across Windows/Mac endpoints.
Coordinate with Forcepoint Support for bugs, patches, and hotfixes.

2. DLP Policy Management & Tuning
Create, implement, and optimize Forcepoint DLP policies based on security requirements.
Tune detection methods:




Exact Data Matching (EDM) for structured data
File Fingerprinting (structured & unstructured) up to 100M files
OCR, Dictionaries, Natural Language Processing (NLP) scripts
Content inspection rules, insider threat workflows
Reduce false positives while maintaining high detection accuracy
-Validate policy efficacy regularly and adjust rules based on business feedback
Manage Endpoint Classification policies:
MIP label import/application (Azure Information Protection).
Custom labels, sensitivity tags, third-party classification integration.

3. Incident Response & Remediation
Lead response to data leakage incidents and security breaches.
Investigate detection, mitigation, and evidence generation for unauthorized access events.
Perform single-click remediation: block, encrypt, quarantine, coach users.
Document incident timelines, actions taken, and lessons learned.
Prepare incident reports for management and complianc

📌 DLP Engineer/Cyber Security (India)
🏢 Amazure Technologies
📍 India