Staff Platform Engineer — Infra & Common Layer — Swym
Remote-first · Full-time · Bengaluru-based team. Sits within Platform Engineering, working closely with swym-integration, SRE, and the AI/automation function.
What Swym is and why this role exists
Every day, millions of shoppers save products they want but are not ready to buy. Most brands never know it happened. Swym fixes that. We capture what shoppers want at the earliest and most specific point in their journey, and we make that signal usable across every channel a brand has, until the purchase completes. 48,000+ brands use Swym today.
Building the feature is rarely the hard part anymore. With AI doing first-draft engineering, most features move from idea to working prototype fast. What doesn't move on its own is adoption: whether a merchant who has access to a capability actually turns it on, uses it, and keeps using it. That gap, between shipped and adopted, is what this role exists to close.
Every restock or price-drop event on a merchant's store fans out to thousands of alerts—email, SMS,
push—across Wishlist Plus, Back in Stock, and Price Drop. As our footprint has scaled to tens of thousands of Shopify merchants, our high-fan-out pipelines—originally built on Redis—are reaching the limits of their original architecture. To support our next phase of enterprise growth, we are modernizing this foundation: introducing strict multi-tenant isolation, guaranteed message SLAs, and high-signal, actionable observability that eliminates operational noise.
Building a current queue architecture is straightforward. The real engineering craft lies in executing a zero-downtime migration of a live, high-throughput system without merchant disruption, while establishing the SLA discipline and observability that makes the next five years of this pipeline predictable and resilient. Moving our infrastructure from "handles current volume" to "provably reliable per message, per merchant" is what this role exists to achieve.
📌 Staff Platform Engineer — Infra (India)
🏢 Swym
📍 India