Lead – Accounts Receivable

Role Overview
The Lead – Accounts Receivable will own the Group-wide AR function across all entities, brands and channels, driving centralisation, standardisation and scalable processes within the Global Shared Services function.
The role covers D2C, wholesale and retail AR across multiple brands, payment gateways, currencies and geographies. This is a hands-on leadership position responsible for building and scaling the AR function.
Key Responsibilities
AR Operations
Own daily customer receipt posting, payment gateway reconciliation, refunds, disputes and chargebacks.
Ensure accurate and timely transaction processing across brands, channels and currencies.
Manage wholesale invoicing, credit terms, collections, deductions and overdue accounts.
Drive DSO improvement, cash collection and bad-debt management.
Partner with Treasury on cash receipt forecasting and working capital planning.
Process Standardisation & Transformation
Support migration of AR activities from regional finance teams into GSS.
Standardise AR processes across entities,



brands and geographies.
Develop and maintain SOPs, work instructions and process documentation.
Identify and implement continuous improvement and automation opportunities.
Partner with Finance Transformation on gateway reconciliation, refund workflow, customer master data automation and RPA initiatives.
Reporting, Controls & Compliance
Own AR KPIs including DSO, cash conversion cycle, refund cycle time, reconciliation ageing and chargebacks.
Deliver regular AR MIS and ensure AR data is accurately reconciled with the General Ledger.
Maintain solid internal controls, audit trails and compliance across jurisdictions.
Ensure AR remains audit-ready and supports fundraise-readiness reporting.
Team Leadership
Lead, coach and develop the AR team.
Set performance expectations and establish an effective operating rhythm.
Build cross-functional capability and ensure operational continuity.
Remain hands-on while dev

📌 Lead — Accounts Receivable (Mumbai)
🏢 Neve Jewels Group - India
📍 Mumbai