About Us:
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.

About the Team:
The Travel & Growth Operations team drives digital ticket bookings, campaign management, and strategic institutional partnerships. Acting as a critical operational bridge between growth marketing, tech, and external key accounts like State Road Transport Corporations (RTCs), the team scales user adoption and optimizes booking performance across national transit networks.

About the Role:
Drive digital execution across campaign operations, promotional management, and institutional account management. Blending hands-on growth operations with strategic partnership management focused largely on State Road Transport Corporations (RTCs),



you will serve as the core link between RTC officials/depot managers, central growth marketing teams, and tech operations to optimize ticket booking campaigns, digital visibility, and strategic promotional initiatives.

Expectations / Requirements:

1. Set up, schedule, and automate targeted lifecycle campaigns on growth automation tools like CleverTap (push notifications, in-app popups, and user segmentation tailored for RTC commuters).
2. Manage banner creation workflows, route visibility, featured placements, and promotional banners to boost user conversion for RTC bus bookings.
3. Configure promo codes, manage discount logic, track redemption metrics, enforce fraud controls, and manage promotional budgets for RTC routes.
4. Coordinate closely with central product, tech, and marketing teams to ensure seamless feature rollouts, bug resolution, and operational alignment for RTC platforms.
5. Act as the ke

📌 Growth Operations (Gurugram)
🏢 One97 Communications
📍 Gurugram